Oomi – Intro, electricity contracts & experiences

Oomi has become a player to be reckoned with in the Finnish electricity market, offering a wide range of affordable electricity contracts.
Updated: 20.02.2024

Oomi Energia OY esittely

Yrityksen osoite: Karhumäentie 3, 01530 Vantaa
Company ID: 3101315-4
Puhelinnumero: (09) 2522 1122
Nettisivut: https://oomi.fi/
Perustettu: 2019

Oomi electricity contracts

Oomi Kiinteä 24 months and 12 months

Oomi Kiinteä is a sure choice. It is a fixed-term electricity contract that locks in the price of electricity for the entire contract period, so you avoid possible fluctuations in market prices. A fixed-price contract offers predictability and financial security.

Best suited for: Economics that value price stability and want to avoid possible market changes in the price of electricity.

Oomi Jousto 24 months and 12 montha

This contract combines a fixed price with a consumption effect that varies according to market prices, offering a balance between predictability and taking advantage of market prices.

Best suited for: Customers who want to take advantage of fluctuations in electricity market prices and who can adjust their electricity usage according to the cheapest prices.

Oomi Kesto

A perpetual contract that offers complete flexibility with no deadline.

Best suited for: Consumers who are looking for maximum flexibility and don't want to commit to a fixed-term contract.

Oomi Active

This exchange electricity contract follows the market price of electricity and offers customers the opportunity to take advantage of price fluctuations in the electricity market.

Best suited: For those who want to actively monitor and take advantage of electricity price changes and who can adjust their usage to match market prices.

The affordability of Oomi's electricity contracts

When analyzing the affordability of Oomi's electricity contracts, several factors must be taken into account, such as the price of electricity, contract types, contract terms, customer service and value-added services. 

In terms of competitiveness, the fixed-price contracts offered by Oomi are clearly priced and offer customers stability regarding the price of electricity. 

The best way to assess competitiveness is to compare the cheapest electricity contract according to your own needs and consumption habits. Our site helps customers find the best deals and deals on the market so they can make an informed decision. 

When comparing Oomi's prices to the exchange prices of another provider, such as NGE, it is important to consider both prices and value-added services, which can affect the total cost. For example, the basic payment, notice periods and possible additional services, such as additional renewable energy products, can influence the choice. 

Oomi's history

Oomi Oy was founded in 2020, when several regional energy companies, such as Vantaan Energia, Lahti Energia, Pori Energia, Oulun Seudun Sähkö and Oulun Sähkönmyinty Oy and their shareholders, decided to join forces. 

The founding companies of the company already had solid experience and expertise in the field, which helped Oom quickly achieve a significant position in the market.

The services and products offered by the company are versatile. Oomi's selection includes electricity contracts and various energy solutions, such as solar electricity systems and electric car charging solutions. The company strives to be a pioneer in the development of new products and services, and it emphasizes customer satisfaction, reliability and responsibility in its operations.

Oomi emphasizes the importance of local roots, even though it operates nationwide. The company's values ​​and mission focus on making the customer's everyday life easier and providing clear and human-friendly services. 

Oomi customer service

Oomi's customer service has been praised by the Sähkösopimukset.com team based on their experiences. Our team has found that the service is expert and it is easy to get in touch with customer service. 

However, in connection with the preparation of this guide to electricity contracts, Sähkösopimukset.com wanted to ensure the quality of customer service. 

Oomi's customer service bot (named Pertti by Oomi) provides quick answers, although it did not understand all the questions.

However, further confirmation of the quality of customer service was obtained when contacting the customer service maintained by people. 

The live chat service is available on weekdays from 09:00 to 17:00, and it has proven to be a convenient way to get in touch with an expert. If chat is not a suitable method of contact, you can also call Oomi's customer service directly at 09 2522 1122.

Based on internet reviews, Oomi's customer service has received praise for caring for the customer, and the service has been unhurried and considerate. However, some customers have reported long queue times at the telephone service

As a whole, Oomi has invested in its customer service, offering both automated and personal service channels to support its customers. This is part of their effort to provide quality service and support for customers' various needs related to electricity contracts. 

Oomi experiences

Although experiences with Oomi's services are mostly positive, it is important to recognize and acknowledge that each customer's experience is individual. This is why Oomi's active Facebook page provides a valuable channel for customers to share their experiences and receive support and information from other users' feedback. The company's investment in visibility and customer service gives a picture of how Oomi reacts and responds to its customers' feedback in real time, which is an essential part of the continuous development of the service and maintaining customer satisfaction.

Oomi's online service

Oomi's online services offer customers easy access to their electricity contract information, consumption information and invoices. In the service you can:

  • View valid and terminated contracts 
  • Monitor electricity consumption 
  • Estimate the amounts of future invoices. 

Customers can register for the service with bank credentials or a mobile certificate and have the most common electronic matters handled at any time. Based on our experience, the service is very user-friendly, supporting the customer in managing the electricity contract.

Oomi - termination of contract

Termination of an Oomi electricity contract is possible by contacting customer service. The process includes checks and possible settlement of invoices. You can terminate the contract via the online service, either in connection with a moving notice or if you move to a new address. 

  • A fixed-term contract can be terminated in certain situations, for example in connection with a move. 
  • Contracts valid for the time being will be terminated without separate costs, and the termination will be notified directly to the electricity network company.

Final words

Oomi offers competitive electricity contract options, from which everyone can find the one that suits their needs. Whether it's a fixed-price contract or exchange electricity that lives according to market prices, Oomi strives to meet the consumer's electricity needs flexibly and cost-effectively. The quality of customer service and the ease of use of online services are part of Oomi's customer-oriented approach. Learn more about Oomi's electricity contracts and find the best option for you.

Finland's Best Electricity Contracts Comparison Site - Nothing More Than That.

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